Heather R. Hayes & Associates

We are your trusted ally for navigating the complex spectrum of treatment and recovery options for mental and behavioral health, substance use disorder, process addictions, treatment placement, recovery companions and therapeutic travel, and therapeutic adolescent services. Our concierge approach to case management focuses on meeting the unique needs of each family we serve and employs the highest ethical standards of the profession.

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Your Trusted Guide to Healing

With extensive experience in the addiction and mental health field, Heather R. Hayes & Associates and her team of expert clinicians will guide you or your loved ones toward healing and recovery. We adhere to a professional, ethical and independent approach to clinical guidance that helps individuals connect with the support services they need. We believe that since every situation is unique, each treatment plan should be tailored to fit the individual’s specific needs.
Heather R. Hayes & Associates specializes in primary mental health, Substance Use Disorder (SUD), concierge crisis management and process addiction interventions. We offer a wide variety of services to meet the specific needs of our clients and the families whom we serve. While Heather R. Hayes & Associates among other things is most known for Trauma-Informed Responsive Interventions™ and long-term case management, we also specialize in recovery companions, the Respectful Adolescent Transport Process®, family intensive workshops, and addictions and mental health coaching. If you or a loved one suffers from a behavioral, mental health, substance use, or process addiction, like an eating disorder or gambling or sex addiction, we can help guide you and your family towards the path to healing.

What we do

Premium Mental Health and Substance Abuse Solutions

Heather R. Hayes & Associates customizes solutions for families experiencing a behavioral health crisis. This may involve one or more family members struggling with mental health issues or substance use disorder. In order to tailor a care plan that addresses the safety and specific needs of your loved one and promotes a healthy family dynamic moving forward, we work in conjunction with family and friends. There are many paths to wellness, and we will be your guide toward a common goal. 

The journey to healing begins when you call our team. We understand how painful it can be to pick up the phone and ask for help. Our team will support you from the moment you call and will work with you to gather pertinent information and history about your loved one and your situation. We will help you craft appropriate goals and descriptions of wellness, then steadfastly assist you in reaching those objectives. Our concierge approach to crisis management means there is no “one size fits all” program; we tailor our recommendations to your specific family dynamic. 

Healing is a process that takes time and patience to be effective long-term. With our intervention services, we are with your family and your loved one for a minimum of six months. During this time, not only do we get you ready for the intervention, we also stay with you through treatment and aftercare. This includes offering sustained support using new tools to maintain sustainable recovery. A Master’s level family specialist will work solely with your family as your loved one does their own work to redirect their life onto a course of healing.

Adolescent / Young Adult Services

Adult / Older Adult services

Family Intensives

Medication Monitoring

Mental Health Interventions

Addiction Interventions

Case Management

Adolescent Transport

Therapeutic Transports

Crisis Management

Concierge Services

Treatment Consultation

Recovery Companions

Therapeutic Coaching

Drug & Alcohol Testing & Monitoring

Eating Disorders

our founder

Heather Hayes


Heather Hayes is the Founder and CEO of Heather R. Hayes & Associates, Inc. She is a Master’s Level, Licensed Counselor, Board Registered Interventionist (CIP) and Certified ARISE Interventionist. Heather received her B.A. from Emory University and her M.Ed. from Antioch University in Counseling Psychology. A veteran of the behavioral health field, she has over 35 years of experience working with addictions and other disorders and specializes in the treatment of adolescents/ young adults, trauma, brain disorders, complex mental health issues and the full spectrum of addictive disorders.

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Don’t hesitate to reach out to one of our team here at Heather R Hayes & Associates. We are just one phone call away. 

Heather Hayes & Associates is your trusted ally for navigating the complex world of treatment and recovery options for substance abuse, mental health issues, and process addictions.

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Heather R. Hayes & Associates, Inc, offers experienced, trained professionals with clinical oversight, providing discreet and compassionate services in any situation.
Heather R. Hayes & Associates, Inc. is committed to providing the highest level of care without compromise, and we are not employed by, nor do we receive any form of payment or compensation from, the providers with whom we consult for placement or referrals.

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