The past few days have seen many changes happen the world over. Undoubtedly individuals, families and loved ones are worrying about what the immediate future holds. For those struggling with mental health issues or substance abuse disorders, uncertain times like these can be extremely difficult. Because of this it is imperative that you continue to access support services. Our case management services during COVID-19 are all available online. We use a conferencing platform called zoom, which is 100% confidential and extremely easy to use. If you need extra support during this time, please reach out to us.

Case Management for Substance Abuse & Addiction

Case management is a long-term, integrative process and involves working with a trusted advocate to ensure that your loved one is getting the best care possible. Working closely with individuals and their loved ones to provide comprehensive, end-to-end support for their recovery needs.

Case management services include:

  • Treatment planning
  • Serving as a liaison with treatment programs
  • Providing expert, independent clinical guidance
  • Guiding clients through each step of recovery
  • Planning for those next critical steps

Sometimes case management looks like the first step in assessing whether or not your loved one needs more support, while at other times the focus is on supporting a family during the treatment process or looking at how to structure a life in recovery.

The Goal of Case Management

At Heather R. Hayes & Associates Inc. our goal is to do more than just help individuals with treatment oversight; we aim to be an advocate and guiding light that helps improve the individual’s and loved ones’ quality of life, address co-occurring needs, such as mental health concerns or mood disorders, and ultimately help navigate the complexities of recovery to help people move past their addiction.

Our team of trained professionals has worked with treatment programs across the United States and abroad and specializes in addiction, trauma, and mental health. Regardless of where we meet you on your journey, our focus is on helping families sort through and answer the many questions that come with building a new way of life and a successful recovery program.

Case Management During COVID-19

Planning for the critical steps needed for an effective treatment plan and recovery can be difficult, and it is made even more so at the moment when there is a lot of uncertainty about where you can and can’t travel for treatment, and whether or not you will be able to physically access the services you need. Rest assured though, we can offer professional clinical guidance, treatment planning, and companionship services to walk with you (either physically or virtually) every step of the way.

If for any reason, you are unable to meet with us personally for any of our case management services, we are fully equipped and able to conduct all the necessary steps with you online using zoom. Making sure that you and your family have all of the support necessary to guide you in your recovery during these unsettled times is paramount.

If you or a loved one is in need of a liaison to advocate on your behalf and guide you through the complex maze of recovery either personally or online, call us at 800-219-0570 or email info@heatherhayes.com to take the next step.