Crisis Management

Expert interventions when time is of the essence

Life can challenge and overwhelm even the healthiest of us. For people suffering from substance use and mental health conditions, there are moments where our whole life seems to unravel and collapse before our eyes. These conditions can be all-consuming, often leading us to neglect areas of our lives such as personal responsibilities, relationships, and purpose or meaning.

The word “crisis” gets used a lot in modern society. In a treatment context, crisis is any event that causes an individual to lose the ability to cope or function in society. When we experience crisis, it may be due to a number of factors, such as:

  • A traumatic incident
  • Mental health
  • Substance use
  • Unhealthy relationships
  • Grief or sudden loss
  • Burnout and stress

The way each person responds to times of crisis varies among individuals, just as responses vary to traumatic events. The American Journal of Psychiatry states that the shorter a time between crisis and intervention, the more favorable the outcome. Our Crisis Management program is designed specifically to help those who are at a critical point in their lives before it is too late.

The Importance of Immediate Help

The benefits of Crisis Management are too many to list. In the worst-case scenarios, a crisis can lead to death or serious injury. Due to the diverse and highly personal nature of crises, it is important that it is addressed by highly-trained staff who will expertly assess the situation and take the best course of action for the client. For example, a person who has just overdosed on drugs requires immediate hospital treatment and subsequent rehabilitation, whereas someone who is self-harming needs a safe, supervised space.

Signs of Potential Crisis:

The following signs indicate a person’s reduced ability to cope and risk of crisis:

  • Denial
  • Difficulty sleeping and eating
  • Apathy
  • Depression
  • Anxiety
  • Conflict
  • Substance use
  • Social withdrawal and avoidance
  • Irritability
  • Hopelessness
  • Poor concentration

Crisis Intervention Services

In times of crisis, it can be confusing and difficult to know where one can seek help. There are many questions that could be asked. Conversation may still be difficult, and emotions may be heightened for the person in crisis, which is why it is important that understanding professionals are involved in the process.

At Heather R. Hayes & Associates, we are dedicated to helping individuals and families effectively deal with crises by supporting our clients and their loved ones through the complexities of crisis situations.

We provide pre-treatment and crisis intervention services, including:

  • Professional guidance following a crisis, such as an overdose, arrest, runaway, etc.
  • Planning and executing crisis interventions
  • Comprehensive treatment planning
  • Safe sober transport

Expert Crisis Management

At Heather R. Hayes & Associates, we are a team of expert crisis intervention and recovery specialists. We understand the pressure and confusion families face when a loved one experiences a crisis, so we lift the weight of responsibility of care off of families and help our vulnerable clients get access to the help they need.

How does Crisis Intervention work?

We begin by assessing the needs of the individual in crisis, based on an investigation as to how the crisis has impacted them. We then work on developing an effective and appropriate plan of action.

Through the crisis recovery we will be there to support and guide individuals and families through the journey and with any questions or concerns they may have.

Our crisis intervention model incorporates a number of widely used and widely applicable approaches, including client:

  • Assessment
  • Stabilization
  • Acknowledgment
  • Encouragement
  • Restoration of function
  • Referral

Experienced Crisis Management and Intervention

With over four decades of experience in crisis intervention and management, we are a reliable and professional resource for anyone on the road to full recovery. We bridge the gap between individuals and the treatment services they need, while acknowledging the uniqueness of each one of our clients.

Crisis does not have to be dealt with alone. Please contact Heather R. Hayes & Associates today if you have a loved one at risk of crisis.

For further reading, please see:

Dual Diagnosis Intervention: Addiction & Mental Illness

Zero Acceptable Losses

You are not alone

We will work together with you to develop a plan of healing for you and your entire family system.

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Don’t hesitate to reach out to one of our team here at Heather R Hayes & Associates. We are just one phone call away. 

Heather Hayes & Associates is your trusted ally for navigating the complex world of treatment and recovery options for substance abuse, mental health issues, and process addictions.

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Heather R. Hayes & Associates, Inc, offers experienced, trained professionals with clinical oversight, providing discreet and compassionate services in any situation.
Heather R. Hayes & Associates, Inc. is committed to providing the highest level of care without compromise, and we are not employed by, nor do we receive any form of payment or compensation from, the providers with whom we consult for placement or referrals.

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